Trust & Privacy

Privacy Policy

Updated January 1, 2024

At myKitchenMate, we believe in transparency. This policy outlines how we handle your data with the same care we put into building tools for Indian kitchens.

Information We Collect

We collect only what is necessary to provide and improve our restaurant management platform.

person

Personal Details

Name, email address, phone number, business name, and billing address when you register for an account.

analytics

Usage Data

How you interact with our platform — features used, session duration, and device information for performance optimization.

storefront

Business Information

Restaurant details, menu items, pricing, inventory data, and sales records that you input into our platform.

payments

Payment Information

Payment card details and billing information processed securely through our trusted payment partners.

How We Use Your Data

Your information helps us deliver a seamless restaurant management experience.

check_circle Provide, maintain, and improve our restaurant management platform
check_circle Process transactions and send confirmations and invoices
check_circle Send technical notices, updates, and security alerts
check_circle Respond to your questions and provide customer service
check_circle Monitor trends, usage, and activities across our services
check_circle Detect, investigate, and prevent fraudulent transactions

Your Rights & Control

You remain in control of your personal data at all times.

Request a copy of all personal data we hold about you at any time by contacting our support team.

Update or correct any inaccurate personal information directly in your account settings or by reaching out to us.

Request deletion of your data at any time. We will retain information only as needed to comply with legal obligations.

Unsubscribe from promotional emails using the link in any message, or contact us to update your communication preferences.

Data Security

We implement industry-standard measures to protect your information.

Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256) to keep your business information secure.

Monitoring

Our servers are hosted in secure data centers with 24/7 monitoring and intrusion detection systems.

Access Control

Strict role-based access ensures only authorized personnel can access sensitive customer data.

Retention

We retain data only as long as your account is active or as needed to provide services and meet legal requirements.

Third-party companies we employ to facilitate our services have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.